Episode 20
The Surprising Power of Empathy-Based Listening with Eric Maddox
Eric Maddox is the Army interrogator who, while attached to a Delta Force team in Iraq, collected the intelligence which led to the capture of Saddam Hussein. He subsequently became the first civilian interrogator for the Defense Intelligence Agency and went on to conduct over 2700 interrogations. Eric has repeatedly been able to influence those who have zero trust in him, to make the decision to give him information, even more than he asked, without using torture. Eric honed his systematic methods of creating influence in hostile environments but has found they are equally as useful in building or retaining relationships of all sorts. If you would like to hear more from Eric, check out his own podcast called Creating Influence.
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